Overview of the return policy:
- Stocked item(s) within 30 days from the date of purchase
- The original receipt and product packaging required
- Custom Tarp Projects, Installations and repairs are not refundable
- Shipping charges are not refundable
- The customer will be responsible for the return shipping charge
- 25% restocking fee
In-Store & Online Returns :
If a customer is not satisfied with the purchase of any stocked item either in-store or online they could return it to the store within 30 days from the date of purchase. To be eligible for a return, your item(s) must be unused and must be in the same condition as the original packaging. You must bring the original receipt to the store with the item(s) to process the return. We would only replace item(s) if it is defective or damaged. Payment will be refunded via the method used at the time of the purchase.
Custom Tarp Projects & Installation :
Custom tarp projects manufactured as per the customer’s request are not eligible for returns and refunds. No returns and refunds will be processed for any kind of repair and installation service.
All the goods are subject to a 25% restocking fee.